Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Electronics and Mechanical Workshops are core facilies in providing engineering services to academic staff, general staff, and students located at all campuses.
These services underpin the excellent research and teaching activities of the University.
Services offered include:
-Design and manufacturing of electrical and mechanical hardware
-Repair and maintenance of various electrical and mechanical equipment
-Test & Tag, New to service, Commissioning of new equipment
-PCB fabrication
-Sheet metal fabrication, welding, machining, water jet cutting,…
-Plastic fabrication and welding
| Jens Bergmann | Jim Baxter | |
| Workshops Manager | Technical Lead, Electronics Workshop | |
| 373 57289 | ||
| j.bergmann@griffith.edu.au | j.baxter@griffith.edu.au |
| Hours | Location |
|
MWS: |
N81 |
|
EWS: |
N81 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Jim Baxter |
Technical Lead, Electronics Workshop
|
373 57289
|
j.baxter@griffith.edu.au
|
|
| Jens Bergmann |
Workshops Manager
|
j.bergmann@griffith.edu.au
|
| Service list |
| Name | Description | Price |
|---|---|---|
| EWS Custom Charge |
Custom charge service for Electronics Workshop |
Inquire |
| MWS Custom Charge |
Custom charge service for Mechanical Workshop |
Inquire |
